FAQ
These answers describe the website. They do not set a price, a visit length, a service area, or a guaranteed result.
If a short answer and a service page overlap, the service page explains the topic and this page explains how to ask. If either page appears to promise a booking, a payment step, or a published phone number, that reading is wrong. The contact page and the terms describe the form as a browser summary, not as a confirmed appointment.
Questions about personal information belong in the privacy policy. Questions about cookies and local storage belong in the cookie policy. Questions about a specific room belong on that service page and, if you choose, in the inquiry form.
The questions above cover the services and the form in short form. This section adds the practical contact details in one place. ProClean Solutions can be phoned on +27 72 989 1131, emailed at [email protected], or written to at 47 Dublin Road, Lombardy West, Sandton, Johannesburg, 2090, South Africa. Opening hours are not published, so the pages do not tell you when a call will be answered. A map search link, where it appears, only opens an external search for that street address. It does not show a service-area boundary.
The form is an extra way to prepare the same kind of message. It checks that your name, email address, subject and message are usable. It can include the cleaning service, property type, preferred date and property details when you fill those in. It then stores a summary in this browser under the local storage key pcs-inquiries and opens your mail application addressed to [email protected]. If you close the mail window without sending, the business has not received the inquiry. The sentence on the page says that you still need to send the email. That sentence is the status of the request.
A preferred date does not hold a slot. A selected service does not reserve a crew. A phone call is not a contract by itself, and an email is not a contract by itself. The terms explain that a cleaning agreement, if one is made, happens outside the act of submitting the form. Prices are not listed because none are published. The FAQ will not estimate a cost from the number of rooms. If you want to discuss scope, describe the rooms and the property and use one of the contact methods.
Photographs are a common follow-up question. They show cleaning in progress, including mopping, vacuuming, wiping, dusting and glass cleaning. They are not reviews, not star ratings, and not photographs of named employees. The site does not publish testimonials. If a page looks as though it is quoting a customer, that is a misreading. The blocks that look like cards are service explanations.
Privacy questions can use the same email address, phone number and postal address. The privacy policy explains the browser copy, the mailbox, and the third-party font and script hosts. The cookie policy explains why there is no consent banner. You can clear the local summary yourself in the browser. Clearing it does not recall an email you have already sent. For the full limits, read the privacy policy, the terms, and the cookie policy rather than relying on this short answer.
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