Last updated: 17 October 2026.
These Terms & Conditions explain how you may use the ProClean Solutions website. The site presents information about professional cleaning services for homes and workspaces and offers a form for a cleaning inquiry.
The published contact details are 47 Dublin Road, Lombardy West, Sandton, Johannesburg, 2090, South Africa, +27 72 989 1131, and [email protected]. A company registration number is not published. These terms do not invent one. They also do not name a court or a governing statute beyond the statement that mandatory consumer rights, where they apply, are not removed by this page.
By using the website you acknowledge these terms. If you do not agree, do not use the site. You may stop using the pages at any time.
A later email or conversation, if a contact method is published in the future, does not silently rewrite these terms for every visitor. A change to the terms will be posted on this page with a new date.
The purpose of the website is to help visitors explore cleaning service options and prepare an inquiry. The services described include residential cleaning, commercial cleaning, office cleaning, deep cleaning, regular cleaning, one-time cleaning, move-in and move-out cleaning, kitchen cleaning, bathroom cleaning, floor cleaning and window cleaning.
The website is not a shop for cleaning chemicals or equipment, not a marketplace of other cleaning companies, not a construction company, and not a medical or pest-control service. Nothing on the site is an offer to sell goods through a checkout.
Service pages explain the kinds of spaces and requests a visitor can ask about. They are written in general language. Cleaning requirements may vary depending on the property and the requested service.
Photographs show people cleaning floors, glass, sinks, showers and other surfaces. They illustrate the subject of the site. They are not a gallery of completed contracts, not photographs of named employees, and not evidence of a result at a particular address.
A service name is a way to organise information. It is not a fixed package, a timed appointment, or a promise that every room will be treated in a stated way. The site does not publish a checklist that applies to every property.
The site does not claim a licence, an insurance policy, an accreditation, an environmental certificate, or a guarantee of outcome. Those statements are absent because they have not been supplied for publication, not because a badge failed to load.
The inquiry form asks for your name, email address, subject and message. Optional fields cover a phone number, a cleaning service, a property type, a preferred date and property details. Links from service pages may fill the service and the subject. You can change those words before you submit.
If the required fields pass a basic check, the page saves a summary in your browser under the local storage key pcs-inquiries, shows the summary on the page, and opens your email program with a message to [email protected]. The script does not send the summary to a server. The on-page text says you still need to send the email. That text is accurate. It is not a receipt and it is not proof that the mailbox has received anything.
Submitting the form prepares a request on your device and opens your mail application. It is not, by itself, a message received by ProClean Solutions. The business receives the contents only if you send the email, or if you use the published phone number or postal address instead.
You should keep your own copy of anything you need to remember. Clearing the browser removes the summary. It does not cancel a visit, because the form did not create one.
The presence of a service page does not mean that service is available for every property, on every date, or in every location. No service area is published. No staffing level is published. A page that describes office cleaning does not confirm that a particular office can be accepted.
If availability has to be discussed, use the published phone number, email address, or postal address. A summary that stays in the browser is not that discussion. The address in Johannesburg is a contact address. It is not a published service-area boundary, and no radius is stated on this website.
A preferred cleaning date is optional. It records a preference you typed or selected. The website does not show open time slots, does not assign a person, and does not confirm an appointment.
Words such as booking confirmation, assigned cleaner, or successful payment are not used as outcomes of the form, because none of those events occurs. Please do not treat the preferred date as a reserved arrival time.
You agree to use the website for lawful inquiries about cleaning information. You will not attempt to disrupt the site, probe it for data that is not published, or interfere with how it is hosted.
You will not present these pages as a different business, and you will not describe ProClean Solutions as a certified, insured, or award-winning company unless that statement is actually published on the site. It is not published now.
You are responsible for the accuracy of what you type. A wrong room count, a wrong property type, or a date you did not mean will be stored exactly as entered if you submit the form. The website does not correct the summary.
Do not submit information about another person unless you have a proper reason and the right to share it. Do not submit payment details. There is nowhere appropriate to put them.
You may browse the pages, use search and filters on the services page, and share a link to a page. You may not copy the site and present it as your own service. You may not use the form to send malicious code, bulk advertising, or content that is unrelated to a cleaning inquiry.
The services search looks only at the card text on that page. A failed search is not a refusal of an inquiry. It means the word is not on a card.
The text, page structure and logo treatment created for ProClean Solutions on these pages are for use with this website. Third-party libraries loaded from public hosts remain under their own licences. Photographs are used as illustrations of cleaning work.
You may quote a short passage for a genuine question, with a link back to the page. You may not republish the site as your own. A formal intellectual-property notice can be sent to [email protected] or posted to the published address. This page does not name a separate agent.
Fonts, icons and interface scripts are loaded from Google Fonts, the Google font file host, cdnjs, jsDelivr and the jQuery CDN. Those files are technical dependencies. They are not endorsements of a cleaning product and they are not a statement that ProClean Solutions operates those services.
Brand names that may be visible in an ordinary photograph of a room or an object are not a supply agreement and are not a claim that ProClean Solutions is an authorised dealer of that brand.
The website is designed to keep visitors on its own pages for services, tips, contact and policies. A link may open an external map search for the published address. That destination has its own terms. The page does not embed the map.
A browser tool that translates the page can change a limit into something the English text does not say. The English text on the site is the text these terms refer to.
The website is provided as a set of pages. It may be unavailable for maintenance, hosting, or technical reasons. Carousels, menus and the form depend on scripts. If those scripts do not load, some controls may not run. The written service information can still be read if the HTML loads.
ProClean Solutions does not promise uninterrupted access and does not promise that a draft inquiry will survive a browser update. Keep your own notes if the content matters.
The pages are written to be consistent with the features that exist: service descriptions, a local inquiry summary, and policy documents. They are not a survey of a particular building. They can become outdated if a service page is edited. The current page is the one to rely on.
If a sentence appears to promise a price, a discount, a guarantee, a review score, or a confirmed booking, that reading is a mistake. Those items are not offered on the site.
Service descriptions may be clarified, expanded, or removed as the website is edited. A previous description does not lock in a scope of work. No scope of work is formed by reading a page.
Adding a real scheduling or payment feature would require new terms that describe that feature before it is used. These terms do not hide a payment obligation inside general language.
To the extent permitted by applicable law, ProClean Solutions is not liable for loss that comes only from reliance on general website text, or from a browser summary that was never delivered. Nothing in these terms excludes or limits liability that cannot legally be excluded or limited.
These terms do not name a jurisdiction of registration or a court, because those details are not published. They do not take away non-excludable consumer rights that apply to you under the law of your place. They do not create a services contract out of a page view.
Cleaning work, if it is later agreed outside this website, would depend on the property, access, and the scope that is actually discussed. This website does not set a duration, a number of staff, a product list, or a standard of sterilisation.
You should not rely on the pages as safety instructions for chemicals. The cleaning tips say not to mix products and not to treat the articles as disinfection procedures. Decisions about a property remain yours until a separate agreement exists. No such agreement is created here.
When these terms change, the date at the top changes and the new text replaces the old text at this address. It is worth re-reading the sections on inquiries and on the absence of a confirmed booking, because those are the sections visitors most often assume.
A change will not be used to pretend that a checkout or a calendar existed before it was actually added. If either is added, it will need its own terms for scheduling, payment, cancellation and refunds, and those terms will not invent fees that the business has not set.
Questions about these terms can be emailed to [email protected], posted to 47 Dublin Road, Lombardy West, Sandton, Johannesburg, 2090, South Africa, or made by phone on +27 72 989 1131. The contact form prepares a browser summary and opens your mail application. The question is received when the email, letter, or call arrives.
The contact page, the privacy policy and the footer use the same address, phone number and email address. Related documents are the Privacy Policy and the Cookie Policy.
The terms above and the contact page now name the same details. You can write to 47 Dublin Road, Lombardy West, Sandton, Johannesburg, 2090, South Africa, call +27 72 989 1131, or email [email protected]. A company registration number is not published. Opening hours are not published. No court or governing statute is named beyond the statement that mandatory consumer rights, where they apply, are not removed by these terms.
Using the form stores a summary in your browser and opens your mail application. It does not send the summary to a server run by this website. You receive nothing that can be called a receipt. If you send the email, you have sent an inquiry to the published mailbox. If you do not send it, you have only a local note. A phone call is likewise a conversation, not an automatic booking. Availability, staffing and the places where a visit might be discussed are not fixed by the existence of a service page. The Johannesburg address is a contact address, not a drawn service area.
The website still does not display prices, take payment, or confirm appointments. It does not publish a guarantee, an insurance policy, a licence, an accreditation, or an environmental certificate. Photographs show cleaning work in progress and are illustrations, not completed contracts and not named employees. Service names organise information. They are not timed packages. A preferred date is a preference. Words such as booking confirmation do not describe the result of the form.
You remain responsible for what you type. Do not submit another person's information unless you have a proper reason and the right to share it. Do not submit payment details or access codes. You may not copy the site and present it as your own. A short quotation for a genuine question, with a link, is fine. Formal intellectual-property notices can go to the published email or postal address. No separate named agent is published.
If a future version adds a real checkout or a real scheduling system, these terms will need new sections for payment, cancellation and refunds, and those sections will not invent fees. Until that text exists, do not read these terms as if the system were already here. The privacy policy and the cookie policy are part of the same set of documents and should be read with this page.
Service pages are information. Residential, commercial, office, deep, regular, one-time, move-in and move-out, kitchen, bathroom, floor and window cleaning are names for topics you can ask about. A button that says you can ask about a service is not an offer with a fixed scope. Cleaning requirements may vary depending on the property and the requested service. The site does not state how many people would attend, how long a visit would last, or which products would be used. Those points are absent because they have not been set out for publication.
Photographs can include a uniform, a glove, a vacuum, a mop, a broom, a sponge, or a squeegee. They show cleaning in progress so the subject of the site is obvious. They are not a representation that the person pictured is an employee, a contractor, or a person who will attend a particular address. They are not before-and-after evidence. They are not a testimonial. If a brand name is incidentally visible, it is not a dealership or a recommendation.
You may share a link to a page. You may not present the pages as a different business, and you may not describe ProClean Solutions as certified, insured, or award-winning unless a future version of the site actually publishes that statement. It does not do so now. You may not use the form for bulk advertising or for content that is unrelated to a cleaning question. A failed search on the services page only means the word is not on a card.
The website may be unavailable during hosting or maintenance. Scripts are required for the carousel, the mobile menu, the service filter, and the form. If those scripts do not load, you can still read the HTML and you can still email [email protected] or call +27 72 989 1131. ProClean Solutions does not promise uninterrupted access and does not promise that a draft left only in the browser will survive a browser update. Keep your own notes if the wording matters.
Nothing in these terms excludes or limits liability that cannot legally be excluded or limited. To the extent permitted by applicable law, the business is not liable for loss that comes only from reliance on general website text, or from a browser summary that was never emailed. These terms do not create a services contract out of a page view, a phone call that has not agreed a scope, or an email that has not been answered. Mandatory consumer rights that apply where you live remain in place.
The contact details in the footer, on the contact page, and in these terms are the same: 47 Dublin Road, Lombardy West, Sandton, Johannesburg, 2090, South Africa, +27 72 989 1131, and [email protected]. If a page ever disagrees with those details, the contact page is the page to follow, and these terms should be updated so they match it. Opening hours remain unpublished until a real schedule is added to that page and to this document together.
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